This is a plain-language summary of how Apex NeuroCare, LLC (“we,” “us,” “our”) handles information collected through this website.

1. Information we collect

Contact form. Your name, email, phone (if provided), the topic you select, how you heard about us, and your message.
Newsletter / poster downloads. Your email address, which poster you requested, and whether you opted into our newsletter.
Technical information. Our server logs the IP address, browser user-agent, and request URL of each visit for security and troubleshooting.
Analytics. If Google Analytics is enabled, it collects aggregated, anonymized usage data with IP anonymization.
Bot protection. Cloudflare Turnstile is used on the contact form to filter bots, subject to Cloudflare's Privacy Policy. Turnstile is privacy-preserving and does not use tracking cookies.

2. How we use information

To respond to your inquiries and schedule services.
To deliver the free resources you request and, with your consent, send occasional newsletters.
To protect the site against abuse (rate-limiting, spam filtering).
To understand which pages are useful so we can improve the site.

We do not sell your information or share it with marketers. You can unsubscribe from the newsletter at any time.

3. Cookies

This site uses a session cookie for the contact form's spam protection and, if enabled, Google Analytics cookies. You can disable cookies in your browser, though the contact form may not work without them.

4. Data retention

Contact-form messages and newsletter signups are retained as long as we reasonably need them to follow up with you or until you ask us to delete them. Server logs are retained for up to 90 days.

5. Your rights

You may request a copy, correction, or deletion of personal information we hold about you, or unsubscribe from our newsletter, by emailing heather@apexneurocare.com.

6. Children

This website is not directed at children under 13, and we do not knowingly collect information from children online.

7. Sensitive information

Please do not send sensitive health details through the website contact form — it is not a secure clinical channel. Once we connect, we can move sensitive communication to a secure method.

8. Contact

Questions about privacy: heather@apexneurocare.com, or by post to 60 Songbird Ct, Apex, NC 27523.